Customer Care Representative at David Weekley Homes

Imagination Homes is hiring a Warranty Service Manager to oversee the post-construction warranty process for homeowners. The role involves responding to warranty concerns, conducting home visits, determining eligibility, coordinating repairs with contractors and homeowners, following up on completed work, maintaining warranty records, managing a budget, and ensuring homeowner satisfaction. Prior warranty experience with a production homebuilder is mandatory, while home-building or home-repair experience is helpful. The position includes medical, dental, and vision insurance, a 401(k) match, stock ownership, paid time off, and other benefits.