Description
ICP Group is hiring a full-time Customer Care Representative in Phoenix, Arizona, to provide customer service, enter and track orders, communicate exceptions, process return material authorizations and credits, maintain dealer-account relationships, and support marketing materials. The role is hybrid, with in-office work Tuesday through Thursday and remote work Monday and Friday, and pays $19–$22 per hour. Applicants need customer service experience, strong communication skills, and ERP data-entry experience; retail industry experience is a plus.
