Customer Care Representative at Rentokil-Initial

Rentokil Initial is hiring a Customer Care Representative to receive, record, and distribute customer complaints, enquiries, and information; manage customer-care programs; maintain relationships with the headquarters and customers; input data into the contact-center system; ensure complaints are handled according to SOP; and communicate customer-satisfaction information to relevant departments. The role requires at least a D3 degree, good communication and English skills, at least one year of telemarketing, call-center, or customer-care experience, and willingness to work in Cilandak, Jakarta. Benefits include BPJS Kesehatan and BPJS Ketenagakerjaan.