Description
The Customer Care Representative handles inbound and outbound calls, website and email inquiries, order entry, backorder notifications, product recommendations, web-issue troubleshooting, complaint tracking, referrals, sales conversion, and consumer returns. The role offers two work schedules with an hourly rate of $15 plus a $1 shift differential, and requires call center experience, Microsoft application skills, web or e-commerce tool experience, and strong communication and organizational abilities.
