Summary from listing
Givaudan is hiring a Customer Care Specialist to serve as the central link between customers, operations, sales, and business services. The role manages customer expectations, resolves order changes, complaints, and inquiries, processes returns and quality notifications, maintains customer records, and supports demand planning and continuous improvement. The position requires a bachelor’s degree or related professional experience, 2–3 years of industry experience including a customer-facing role, strong customer relationship management, SAP knowledge, and Lean/Six Sigma knowledge.
