Summary from listing
Atos Medical, part of Coloplast, is hiring a Customer Care Representative – Inbound in Nottingham to handle telephone, email, text, and online enquiries from patients and clinicians. The role involves placing orders, answering questions, resolving issues, maintaining accurate records, collaborating with field-based colleagues and clinicians, and supporting patients throughout their journey. Candidates should have a strong customer service background, strong communication and organisational skills, comfort handling sensitive conversations, and ideally experience with CRM tools or in a contact centre or medical/pharmaceutical environment.
