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Customer Care Representative at Swissquote

Department: Customer CareSeniority in posting: entry

Language
Setup
On-site
Location
Gland, Vaud
Type
Full-time
Level
entry
Posted

Description

Yuh is hiring a Customer Care Representative to serve as the primary contact for clients using its financial app. The role handles inbound and outbound phone calls, resolves inquiries and complaints related to paying, saving, and investing, explains products and processes, documents interactions, and supports regulatory compliance. Applicants need a completed apprenticeship with a Federal certificate of Competence, customer-service experience, fluency in English and French, strong communication and empathy, and familiarity with office software and phone systems.

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