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Customer Care Representative at TEKsystems

Department: Other

Compensation · Listed in posting

$25/hr

Setup
On-site
Location
San Diego, California
Type
Contract, Other
Level
mid
Posted

Description

TEKsystems is hiring 13 Healthcare Enrollment Specialists for a 13+ week contract assignment in San Diego, California, with potential for extension or hire. The role supports high-volume open-enrollment call-center operations by assisting members with health-plan enrollment, benefits education, eligibility verification, plan changes, and enrollment issues while maintaining HIPAA compliance and meeting productivity and customer-satisfaction metrics. Candidates need at least six months of recent call-center experience, a high school diploma or equivalent, and strong communication, computer, multitasking, and customer-service skills; healthcare, Medicare, Medicaid, Epic, and TalkDesk experience are preferred. The position is fully onsite, with Phase 1 training at the Spectrum Center location and Phase 2 training at the Tech Way location, followed by live-member-call work. The schedule includes weekday and evening shifts, possible weekends, and flexible scheduling based on business needs. Pay is $25.00 per hour, with potential benefits including medical, dental, vision, retirement, insurance, disability, HSA, transportation, and leave benefits.

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