Description
CWS-Hygiene is hiring a Customer Care Specialist 60% to provide customer-oriented support for orders, complaints, cancellations, returns, contract changes, and referred cases. The role also maintains and cleans customer and contract data in ERP systems, processes orders and invoicing, conducts follow-up calls, and collaborates with Service, Sales, and Finance. Candidates should have basic commercial training or equivalent experience, strong administrative and Microsoft Office skills, and very good German, French, and English. The position offers a 40% work-from-home option, IT setup, pension, vacation, and other benefits.
