Customer Care Specialist at Dayuse

Dayuse is hiring a full-time Customer Care Specialist to serve as the primary contact for B2C guests, handling reservation modifications, special requests, inquiries, complaints, and complex situations by phone and email. The role requires English-French bilingual communication, prior hospitality or customer-care experience, shift work including evenings and rotating weekends, and a Montreal base. It offers a hybrid model with up to two remote days per week, a healthcare plan, and a base salary plus variable component.