Description
Eucalyptus is hiring a Customer Care Specialist to support patients across five clinics through phone and email, primarily serving the ES market during mid-shift or night shifts. The role collaborates remotely with doctors, pharmacies, and delivery partners, identifies opportunities to improve products and processes, and requires fluent Spanish, strong communication skills, at least three years of customer-care experience, and availability for a Manila-time schedule between 2 PM and 1 AM or 6 PM and 3 AM with no fixed weekend off. Benefits include health insurance, statutory benefits, 13th-month pay, leave, professional development, and equity.
