Customer Care Specialist at libertypure

Compensation

$25 – $30/hr

Location: Phoenix, Maryland
Type: Full-time
Posted: Jul 9, 2026

Description

Liberty Pure is looking for a Customer Care Specialist to join their team in Phoenix, MD. The specialist will focus on phone-based customer interactions, scheduling maintenance and service appointments for plumbers and water treatment systems, and ensuring client satisfaction. They will utilize local knowledge of Maryland to coordinate efficient technician routes and communicate specific details to clients.

Required Skills

customer service experience
phone communication skills
organizational skills
scheduling software
calendar management tools
CRMs
Maryland geography

Additional Information

Required Previous Experiences: Minimum of 2 years of customer service experience, preferably in a phone-based role within the plumbing or water treatment industry.
Experience scheduling appointments or coordinating services is highly preferred.
Preferred Qualifications: Previous experience in plumbing or water treatment industries is preferred; home improvement industry experience will be considered.
additional certifications in customer service or office administration are a plus.