Description
Hubexo is hiring a Customer Care Specialist to support customers adopting and using its LeadManager construction intelligence platform. The role handles onboarding, customer queries, product troubleshooting, issue escalation, ticket and CRM documentation, knowledge-base improvements, adoption and retention initiatives, and renewal quotation preparation. It requires 2–3 years of customer support or helpdesk experience, strong communication and analytical skills, familiarity with web platforms, CRM systems, and ticketing tools, and fluency in English and a local language.
