Description
Lucid Motors is hiring a full-time Automotive EV Technical Support Specialist to provide customer support for vehicle hardware and software issues through phone, email, SMS, and chat. The role includes troubleshooting, updating technical knowledge, evaluating and improving processes, testing vehicle components, maintaining customer relationships, and protecting customer data. It is based at Lucid’s Southfield, Michigan office, offers a hybrid schedule with Saturday work-from-home flexibility, and requires a 3-week training attendance, weekend availability, and 2+ years of technical support and troubleshooting experience. The base pay is $21–$25 USD per hour, with medical, dental, and vision insurance and other benefits.
