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Customer Care Specialist (m/w/d) at Crewmeister

Language
Setup
On-site
Location
Munich, Bavaria · Feldkirchen, Bavaria
Type
Full-time
Level
entry
Posted

Description

Crewmeister is hiring a Junior Customer Care Specialist to support customers through phone, email, and chat, identify optimal product solutions, qualify customer requests for further development, identify upselling opportunities, and suggest process and tool improvements. The role requires strong German at C1 level, software and internet proficiency, good communication, teamwork, and a completed secondary school qualification; English is advantageous. The position offers a hybrid work arrangement and benefits including food vouchers, a company bicycle, fitness discounts, free tickets, a MacBook, and a discounted Germany ticket.

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