Description
Toshiba America Business Solutions is hiring a Customer Care Specialist II on a temporary-to-permanent basis in Louisville, Kentucky. The role supports customers and operations teams by resolving service and product issues, managing field assignments and order tracking, processing supply requests, maintaining customer records, handling complaints, troubleshooting machines, and documenting care activities. Candidates need a high school diploma or GED, at least one year of experience in order processing, customer account maintenance, or customer support, strong communication skills, CRM expertise preferred, and proficiency with Microsoft Excel and Word. The hourly range is $17.50 to $18.00 depending on experience.
