Description
Salesforce is hiring a Customer Centric Engineer to troubleshoot and resolve critical customer escalations across the Salesforce Core CRM Platform. The role involves using Java, JavaScript, databases, Web APIs, and UI technologies; partnering with customer support engineers; mentoring internal teams; improving debugging, logging, monitoring, and alerting infrastructure; and analyzing customer platform usage. Candidates need at least four years of related technical experience, including two years of professional Java development, strong debugging and troubleshooting skills, cloud and networking knowledge, and a related technical degree. The typical base salary is $117,200–$176,700 annually, with higher ranges in select San Francisco and New York City metropolitan areas.
