Description
The Customer Communications and E-commerce Development Specialist will manage and improve the company’s online store by editing product and e-shop content, identifying process weaknesses, coordinating shipping and logistics, and improving day-to-day operations. The role also handles customer communications through email, chat, and phone, manages inquiries and complaints, coordinates with the warehouse and other departments, and contributes to configuring and developing AI tools for communication automation and workflow optimization. The position requires basic education plus practical school, offers a full-time single-shift employment contract, and provides fair compensation, professional growth, and employee discounts.
