Description
TAL is hiring a Customer Communications Specialist to create clear, customer-focused communications about life insurance policies and mandatory correspondence. The role supports regulatory, business, and brand requirements; translates stakeholder needs into accurate communications; coordinates approvals; manages document governance; and delivers communications across customer lifecycle and campaign moments. It requires at least two years of experience in customer, mandatory, or regulated communications, with experience in financial services, insurance, telecommunications, or another regulated environment. The role is hybrid and can be based in Sydney or Melbourne.
