Description
KDC/ONE is hiring a Customer Complaints Coordinator to manage customer complaints involving raw materials, components, and finished products in its contract-manufacturing environment. The role coordinates investigations, corrective actions, documentation, sample handling, and closure of files while collaborating with internal teams and external partners. It requires a DEC or equivalent experience, at least three years of manufacturing experience, proficiency with Excel, Word, and AS400, French and English communication skills, and strong organizational, analytical, problem-solving, and collaboration abilities. This is a full-time temporary mandate as a maternity-leave replacement.
