Description
Assurity is hiring a Customer Connections Specialist to provide personalized customer service, resolve issues, manage high volumes of telephone, email, and fax inquiries, and identify upselling opportunities. The role requires four to six years of customer support experience, strong communication and listening skills, familiarity with ACD telephone systems, and proficiency with word processing and spreadsheet software. It is a hybrid position based in Lincoln, Nebraska, requiring three onsite days and two remote workdays per week.
