Description
Delta Fiber is hiring a Customer Contact Representative to serve as the first point of contact for customers by phone and chat, answering questions about subscriptions, invoices, and payments; providing solutions; maintaining customer records; and sharing customer feedback. The role requires at least one year of telephone customer-contact experience, excellent Dutch language skills, availability for two evenings per week and two Saturdays per month, willingness to attend three weeks of paid training in Schiedam, and the ability to obtain a Certificate of Conduct (VOG). The position offers a temporary contract with the prospect of permanent employment, flexible hours, and a gross hourly rate of €17.43.
