Description
GLS is hiring a Customer Contact Representative to serve as the first point of contact for customers, answering questions by phone and email, resolving complaints, identifying commercial opportunities, recording customer information, and preparing reports for process improvement. The role requires a completed level 4 MBO qualification, at least one year of customer service experience, Dutch and English proficiency, and strong communication and computer skills. It offers a temporary contract with the prospect of permanent employment, flexible hours, and a monthly salary of €2,600–€2,700 based on 40 hours.
