Description
Loyalty Juggernaut is hiring a full-time Customer Delivery & Implementation Manager to lead GRAVTY® implementations for enterprise customers across Mexico and North America. The role owns implementation quality, business analysis, R3 Agile project management, client support and SLA compliance, process improvement, technical coordination, NRR expansion, and delivery-team training. Candidates should have a bachelor’s degree in information technology or a related field, strong implementation and project-management expertise, proficiency in web development, and the ability to mentor delivery professionals.
