Description
Swissquote is hiring for a three-year Customer Care apprenticeship in its Customer Care team. The role supports customers in Switzerland and abroad through phone, chat, email, and social media; provides personal support in the lounge and customer meetings; handles administrative inquiries; identifies customer needs; and processes complaints. Applicants need compulsory secondary schooling, interest in financial services and customer support, communication and language skills, foreign-language aptitude, teamwork, independence, and reliability. The apprenticeship includes tailored banking training, CYP basic banking training, reimbursement of school-material costs, and Halbtax (SBB).
