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Customer Education Specialist at Contour Software

Setup
Remote
Location
Islamabad, Islamabad Capital Territory · Karachi, Sindh · +1
Type
Full-time
Level
not_specified
Posted

Description

The Customer Education Specialist will produce and maintain customer-facing education content for Club Caddie’s cloud-based golf course management software. Responsibilities include knowledge-base articles, LMS lessons, in-app guidance, walkthrough scripts and videos, webinar follow-up material, release-related content, and basic content-health reporting. The role requires strong technical writing, software education experience, basic video editing, organization, reliable remote communication, and responsible use of AI tools. It follows a Monday–Friday collaboration window of 8:00 a.m.–1:00 p.m. Pacific Time and offers medical coverage, a provident fund, bonuses, and other benefits.

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