Description
Lantern is hiring a full-time, onsite Customer Engagement Advocate in Dallas, Texas, starting Monday, October 19, 2026. The role provides phone-based support, delivers concierge-style service, educates members about surgical processes and program benefits, assists with provider selection, and helps members navigate complex healthcare needs. Candidates need a high school diploma, 1–3 years of customer service, service center, or sales enablement experience, strong communication and problem-solving skills, and the ability to work in a fast-paced team environment; bilingual Spanish and English ability is preferred. Compensation starts at $20.00–$24.00 per hour, includes a $1,500 sign-on bonus, and offers additional monthly bonuses, medical, dental, and vision insurance, and other benefits.
