Description
TeamBank AG is hiring a Customer Engagement Manager to lead the strategic development of customer journeys and cross-channel communication across the customer lifecycle. The role involves designing personalized experiences, establishing content and messaging standards, coordinating with Sales, Product Management, Service, and the App team, identifying engagement trends, and providing professional leadership. Candidates need at least five years of experience in customer engagement, CRM, customer journey management, or omnichannel marketing, along with strong analytical, strategic, and leadership skills and native-level German and very good English. The position offers an indefinite employment contract, flexible working arrangements, and development opportunities.
