Description
Forward Financing is hiring a Customer Engagement Representative to win back previously graduated merchants with paid-in-full balances and re-engage them for new funding. The role involves consultative outreach, high-volume auto-dialer activity, Salesforce lead management, cross-functional collaboration, performance optimization, and mentoring junior representatives. It requires sales experience, CRM familiarity, strong organization and communication skills, and resilience in a metric-driven environment. The position offers an annual targeted salary of $50,000–$60,000 USD, potential variable compensation, and medical, dental, vision, and other benefits.
