Description
The Customer Engineer installs, maintains, and repairs financial and ATM products and related customer equipment in an assigned territory. The role handles customer incidents, performs first-line maintenance and minor repairs on PCs, workstations, printers, POS systems, ATMs, kiosks, and proof encoders, conducts site preparation and testing, and reports customer activity and expenses. It requires retail EPOS maintenance or installation experience, PC hardware and networking experience, Windows operating-system experience, a high school diploma or equivalent, and the ability to work flexible schedules including nights, weekends, overtime, and on-call work.
