Customer Engineering Director at zeronetworks

Location: Virginia
Type: Full-time
Level: lead/mgmt
Posted: Aug 24, 2026

Description

Zero Networks is hiring a Customer Engineering Director to lead its North America customer engineering team. The role manages and mentors customer engineers, oversees complex implementations, integrations, and solution architecture projects, acts as a senior technical partner to key customers, drives product adoption and customer satisfaction, develops engineering processes, allocates team resources, and identifies expansion opportunities. Candidates need at least five years in sales engineering, solutions engineering, or a similar customer-facing technical role, including at least three years managing technical teams.

Required Skills

Team leadership
Technical implementation
Stakeholder management
Cross-functional collaboration
Process development
Resource planning
Performance metrics
Sales engineering
Solution architecture
Problem solving

Additional Information

Required Previous Experiences: At least 5 years of experience in sales engineering, solutions engineering, or a similar customer-facing technical role.
At least 3 years of experience managing and leading technical teams.
Experience managing multiple complex implementations simultaneously.
Preferred Qualifications: Excellent technical and non-technical communication skills.
Customer relationship management and stakeholder relationship-building experience.
Strong problem-solving skills in ambiguous situations.
Strong technical understanding of complex products and customer architectures.

About zeronetworks

zeronetworks

network security

Zero Networks delivers automated microsegmentation, securing assets on-prem, in the cloud, and OT/IoT. Deploy in 30 days with set-and-forget simplicity.