Customer Engineering Manager, Advanced Technology, Google Cloud at Google

Seniority in posting: Advanced

Language

Location: Huangpu, Shanghai
Level: lead/mgmt
Posted: Sep 30, 2026

Description

The Practice Customer Engineering (CE) Manager leads a team of subject-matter experts who provide technical and solution advice to customers, support cloud transformations, and remove technical blockers. The role combines customer partnership, technical leadership, workload and opportunity reviews, prototyping, proof-of-concept delivery, and cross-functional feedback to Product and Engineering. It requires a bachelor's degree or equivalent practical experience, 10 years of cloud-native architecture experience in a customer-facing or support role, and experience with agent-based integrations, customer technical conversations, prototyping, and people management.

Required Skills

Cloud-native architecture
RAG
Text-to-SQL
Semantic search
OpenAPI
Distributed tracing
People management

Additional Information

Minimum Education: Bachelor's degree or equivalent practical experience
Required Previous Experiences: 10 years of cloud-native architecture experience in a customer-facing or support role
Experience architecting agent-based solutions integrating enterprise data sources with RAG, Text-to-SQL, and semantic search
Experience conducting technical customer conversations, demos, prototyping, or workshops
Experience in people management, team leadership, mentorship, or coaching
Preferred Qualifications: Experience influencing cross-functional teams, customers, and partners
Experience as a pre-sales or technical customer-facing people manager
Experience tailoring messages and leading value-realization conversations
Understanding of OpenAPI and Model Context Protocol integration patterns
Knowledge of distributed tracing, logging, and audit logging
Translation Company Name: Google