Description
Window Nation is hiring a Customer Experience Admin to serve as the first point of contact for current and former customers. The role handles post-installation communications, triages inbound phone calls, chat, and emails, resolves customer needs, coordinates with support teams, documents interactions, and maintains a customer-centric, empathetic service standard. A high school diploma, GED, or equivalent and at least one year of customer service experience are required; CRM, Microsoft Suite, organization, deadline management, and de-escalation skills are preferred. Visa sponsorship is not available.
