Description
The employer is hiring a Bilingual Customer Service Representative, also described as a Customer Experience Agent, to provide inbound support to Medicare Advantage members. The role handles benefits, claims, enrollment, clinical services, member concerns, system access, documentation, and regulatory compliance. It is a contract-to-hire, fully onsite position in Northwest Houston, Texas, with pay of $22.00–$24.00 per hour and benefits subject to eligibility and plan terms. The position is anticipated to close on October 2, 2026.
