Description
The Commercial Support Specialist receives, validates, and processes customer orders; maintains customer records and negotiation histories; coordinates with customers, sales, technical, logistics, and other departments; clarifies order issues; supports audits and quality procedures; and provides operational support to the Customer Success team. The role requires prior commercial-support or customer-service experience, familiarity with orders and proposals, intermediate Excel, strong communication and organizational skills, and analytical ability. CRM, ERP, commercial-contract, and English experience are preferred, along with higher education in a related field. The position offers a hybrid work model and benefits including a meal voucher and medical assistance.
