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Customer Experience Analyst at Fortive

Department: Sales

Language
Setup
Hybrid
Location
Indaiatuba, São Paulo
Type
Full-time
Level
not_specified
Posted

Description

The Commercial Support Specialist receives, validates, and processes customer orders; maintains customer records and negotiation histories; resolves order issues; supports audits and quality-management procedures; and coordinates with Sales, Customer Service, technical, logistics, and Finance teams. The role requires commercial-support or customer-service experience, familiarity with orders and proposals, intermediate Excel, strong communication and organizational skills, and analytical ability. CRM, ERP, commercial-contract, and English experience are preferred, along with higher education in a related field. The position offers a hybrid work model and benefits including a meal voucher and medical assistance.

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