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Customer Experience Analyst at Maersk

Language
Location
Copenhagen, Capital Region of Denmark
Type
Full-time
Level
not_specified

Description

Maersk is hiring a Customer Experience Analyst for its CX Integrated team to support customer follow-up, communication channels, case management, onboarding, contract administration, and dispute resolution as part of a broader digital transformation in global logistics. The role emphasizes customer support, administrative and operational tasks, and collaboration in a high-performance, diverse environment. Candidates should have customer service experience, intermediate to advanced English, a desirable background in Logistics or International Trade, and proficiency with Office tools such as Excel and PowerPoint.

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