Description
United Airlines is hiring a Customer Experience Analytics Manager to lead a team of analysts and manage multi-phased customer-experience projects. The role analyzes structured and unstructured data, develops insights, creates reports and alerts, collaborates with internal and third-party analytics partners, and supports strategic business decisions. It requires a bachelor's degree, at least three years of analytical experience, strong Excel and PowerPoint skills, SQL and Databricks expertise, and the ability to prepare executive presentations. The position offers a base salary of $102,220 to $133,194, up to 10% travel, and medical, dental, vision, and other benefits.
