Description
DualEntry is hiring a Customer Experience and ERP Implementation Lead to build and scale its customer experience function, recruit and lead 15+ CX Leads and Customer Support specialists, collaborate with founders, product, and engineering on customer feedback, establish implementation methodologies, and own ERP implementations and long-term customer relationships. The role requires 8+ years of ERP implementation, ERP functional consulting, or accounting/advisory experience, including at least 2 years managing teams of at least 5 people, along with strong ERP, finance, accounting, audit, and customer-service expertise. Compensation includes a base salary of $240,000–$315,000, commission of $25,000–$55,000, equity, medical, dental, and vision insurance, and visa sponsorship.
