Description
The role is responsible for contacting existing customers, conducting satisfaction and service-quality surveys, recording feedback, identifying customer-experience improvements, and following up on Sales and After-Sales interactions. It requires completed high school education, strong verbal communication, organization, attention to detail, proactivity, commitment to service quality, and a results-oriented approach; customer service, telemarketing, sales, or after-sales experience is advantageous. The schedule is Monday through Friday from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 6:00 p.m., with medical, dental, transportation, meal or food, wellness, life insurance, birthday leave, and education partnership benefits.
