Customer Experience Appointment Representative at J.B. Hunt

J.B. Hunt Transport, Inc. is hiring a Customer Experience Appointment Representative in Lowell, Arkansas. Under close supervision, this full-time administrative and customer service role schedules and reschedules customer freight deliveries, tracks trailer pools and available empties, monitors freight for resets, resolves appointment requests, validates dispute documentation, and communicates with customers to confirm orders, delivery requirements, and appointments. The position requires a high school diploma or GED and 1–2 years of experience, with a bachelor's degree preferred, along with multitasking, phone communication, time management, adaptability, and stress-management skills.