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Customer Experience Associate at Quadient1

Seniority in posting: entry

Language
Setup
Hybrid
Location
Munich, Bavaria
Type
Full-time
Level
entry
Posted

Description

Quadient is hiring a Customer Support Specialist to provide first-level support to customers by phone, email, and live chat; resolve inquiries about websites, services, accounts, and payments; coordinate with internal teams; and maintain CRM records and follow-ups. The role prefers prior customer-service experience, requires strong communication and problem-solving skills, and offers a hybrid work model combining office and remote work.

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