Description
Full Potential Solutions is hiring a Customer Experience Associate to handle customer inquiries by phone, chat, and email while balancing voice and non-voice tasks. The role involves gathering customer information, researching remittance transaction statuses, reviewing customer documents, coordinating with partners for remittance delivery, and meeting performance metrics. The position requires onsite work in Damosa Lanang, Davao City, a shifting schedule including weekends and holidays, and preferably one year of customer experience in financial technology, with a completed senior high school education or equivalent.
