Description
Full Potential Solutions is hiring a Customer Experience Associate to handle customer inquiries by phone, chat, and email, with a 50/50 split between voice and non-voice tasks. The role involves gathering customer information, researching remittance transaction statuses, reviewing documents, coordinating with partners for remittance delivery, and meeting performance metrics. The position is based onsite in Kalyani Nagar, Pune, Maharashtra, requires business English and computer skills, and prefers one year of customer experience in financial technology, with a college degree or relevant experience and an age range of 18–42 years.
