Description
Huckberry is hiring a Customer Experience Associate to support customers through email, phone, live chat, social media, and other communication channels. The role owns customer interactions, resolves product, marketing, editorial, and partner-related issues, uses AI-based tools, and may require overtime or weekend coverage during major holidays and sales. It is a hybrid position requiring full in-office training and at least three in-office days per week, with work centered at the Columbus Distribution Center/Office in Lockbourne, Ohio. Benefits include medical, dental, vision coverage, retirement matching, paid leave, shopping credits, and other employee perks.
