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Customer Experience Associate with Excellent German Language Skills at Quadient1

Seniority in posting: entry

Setup
Hybrid
Location
London, England
Type
Full-time
Level
entry
Posted

Description

Quadient is hiring a Customer Support Specialist to provide first-level support to customers by phone, email, and live chat; resolve inquiries about websites, services, accounts, and payments; handle customer concerns; maintain the CRM; and follow up on calls and requests. The role requires initial customer-service experience, strong communication, problem-solving, organization, and resilience, and offers a hybrid office-and-remote work model.

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