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Customer Experience Coordinator at veterinaryemergencygroupst

Location
Elkridge, Maryland
Level
mid
Posted

Description

VEG is hiring a Customer Experience Coordinator to manage customer communications, route urgent medical calls, resolve concerns, coordinate with nursing and doctors, provide guidance on financial and end-of-life options, process payments, and follow up with customers. The role requires at least two years of customer service experience, computer and practice management software knowledge, strong communication and multitasking skills, and availability for nights, weekends, and holidays. Benefits include health and wellness benefits, a 401K match, possible equity, clinical and leadership development, travel stipends, student loan repayment, and paid parental leave.

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