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Customer Experience Coordinator - Braintree, MA at Veterinary Emergency Group (VEG)

Department: Customer Experience CoordinatorEducation: education_required

Compensation · Listed in posting

$19 – $29/hr

Location
Braintree, Massachusetts
Type
Full-time
Level
mid
Posted

Description

VEG is hiring a Customer Experience Coordinator to manage customer communications, route urgent medical calls, resolve concerns, coordinate with nursing and doctors, provide guidance on financial and end-of-life options, process payments, and follow up with customers. The role requires at least two years of customer service experience, computer and practice management software knowledge, strong communication and multitasking skills, and availability for nights, weekends, and holidays. Compensation is $19–$29 per hour, with base pay and a 401K match, and benefits include health and wellness programs, training, and travel stipends.

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