Customer Experience Coordinator at hoffmann-brothers

Setup: Remote, Hybrid
Location: Maryland Heights, Missouri
Type: Full-time
Level: not_specified
Posted: Aug 5, 2026

Description

Hoffmann Brothers is seeking a Customer Experience Coordinator to manage customer inquiries, schedule appointments, and provide product/service information. The role involves handling various communication channels like phone, email, and text messages, requiring multitasking, attention to detail, efficiency, competitiveness, and problem-solving skills. Candidates should be communicative, customer-oriented, and professional.

Required Skills

Multitasker
Detail Oriented
Efficient
Competitive
Goal Oriented
Communicative
Customer Oriented
Problem Solvers
Professional

Additional Information

Preferred Qualifications: strong sense of urgency
superior customer service skills
Able to handle multiple projects and tasks in a fast-paced environment
Able to pay attention to the minute details of a project or task
Able to work in a fast-paced environment and handle multiple projects and goals
Able to strive to get ahead, finish projects, and exceed goals for monetary incentive
Able to focus on a goal and obtain a pre-determined result, achieving all necessary KPIs and exceeding metrics
Able to communicate information via writing and spoken word clearly and concisely
Able to take care of customer needs while following company procedures
Able to find a solution for or to deal proactively with work-related problems
In the way you speak, dress, and act.
Able to handle multiple projects and tasks in a fast-paced environment
Able to pay attention to the minute details of a project or task
Able to work in a fast-paced environment and handle multiple projects and goals
Able to strive to get ahead, finish projects, and exceed goals for monetary incentive
Able to focus on a goal and obtain a pre-determined result, achieving all necessary KPIs and exceeding metrics
Able to communicate information via writing and spoken word clearly and concisely
Able to take care of customer needs while following company procedures
Able to find a solution for or to deal proactively with work-related problems
In the way you speak, dress, and act.
Able to handle multiple projects and tasks in a fast-paced environment
Able to pay attention to the minute details of a project or task
Able to work in a fast-paced environment and handle multiple projects and goals
Able to strive to get ahead, finish projects, and exceed goals for monetary incentive
Able to focus on a goal and obtain a pre-determined result, achieving all necessary KPIs and exceeding metrics
Able to communicate information via writing and spoken word clearly and concisely
Able to take care of customer needs while following company procedures
Able to find a solution for or to deal proactively with work-related problems
In the way you speak, dress, and act.