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Customer Experience Coordinator (Part-Time) - Naperville, IL at Veterinary Emergency Group (VEG)

Department: Customer Experience CoordinatorEducation: education_required

Location
Naperville, Illinois
Level
mid
Posted

Description

VEG is hiring a Customer Experience Coordinator to manage customer communications, route urgent medical calls, resolve concerns, coordinate with nursing and doctors, provide guidance on financial and end-of-life options, process payments, and follow up with customers. The role requires at least two years of customer service experience, proficiency with computer programs and practice management software, strong communication and multitasking skills, and availability for nights, weekends, and holidays. Benefits include competitive compensation, learning and growth programs, flexible schedules, and travel stipends.

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